Dotfront

Privacy and Security Policy and Statement

Your privacy is as important to you as it is to Dotfront LLC, and protecting your privacy is one of the objectives we pursue at Dotfront LLC. If you understand Dotfront’s privacy policies, you will feel more comfortable trusting us your information. This way we are able to give you a better service. Please take a moment to read the following policy to learn how we collect and manage your information.

Collecting and using your information

We collect information about you in several ways. The first way we collect information is through our web site.  When you want to contact us, you are asked to fill out online forms with your personal or business information. A second way to collect information is in certain features or areas of our web site that requires a special registration. This is the case, for example, of online demos, special chat forums or online Q&A with our customer service agents that requires user login and password. To get these you need to register in our web site. Also, when you register or sign up for any of Dotfront’s products or services, we collect and save the personal information you provide us, and you will get a client ID.  This personal ID will be used by Dotfront to look up your information when you decide to sign up or purchase a new product or service.

While you are browsing Dotfront’s Web site, we do not collect personal information; however, we use cookies to gather certain information. The browser feature known as a cookie assigns a unique random identification to your computer. These cookies are typically stored on your computer's hard drive and are used by Dotfront, LLC to keep track your clicks as you visit Dotfront’s web site.

The information we get from the cookies will help us determine what areas of our web site are visited most frequently, how long they stay and where they go next. This information can make our site more responsive to your particular needs, and enable us to give a more personalized service. With information obtained from these cookies help us to determine what products you may be interested in or to include your information in promotions or special offers we may have.  

Additionally, in order to understand better our visitors, Dotfront’s web host generates certain server statistics. We can get the number of hits the site receives, broken down by month, week, day and hour. We also can keep track of the domains from which this site is accessed, the top ISPs or search engines that are used to connect to Dotfront’s web site and the last page you were on before you connected to Dotfront.

Finally, in some of the messages we send to you by e-mail, we use a “click-through URL.”  By clicking one of these URLs, you pass through our web server before arriving at the section of our web site that is your destination. We track click-throughs to help us determine your interest in particular topics and measure the effectiveness of our customer communications.

As stated before Dotfront, LLC uses your personal information to give you superior customer service, to make sure you have access to our products and services, and to customize our service to best fit your needs. In addition, we use your personal information to keep you up to date on the latest product announcements, software updates, special offers, and other information that we believe may be of your interest.

At Dotfront, to gain and maintain your trust we are committed to take any actions within our reach to make sure all your information is stored in a secure data base and is kept confidential.  At all times we will respect your privacy, and we assure you that we will maintain and use this information responsibly. 

Finally,  our customers can access the personal information we hold about them upon their request to review or update it.

Disclosure of Personal Information:

Any information you provide to us at this site when you establish or update an account, purchase credits online or request information (i.e. name, address, e-mail address, telephone number and credit card information), is maintained in private files on our secure Web server and our internal systems.

Dotfront, LLC does not sell, rent or trade your e-mail address or other personal information to third parties. We may, however, use third parties to help us provide services to you, such as fulfilling orders, processing payments, monitoring site activity, conducting surveys, and administering e-mails. If personally identifiable information (i.e. name, address, e-mail address, telephone number) is provided to any of these third parties, we require that the companies safeguard your personal information in accordance with our policy.

Dotfront, LLC may occasionally share your personal contact information with carefully selected service companies, in order to keep you informed about related products and services. For example, through our partnerships with other companies that provide services to small business, we may work with the company to ensure that you are aware of the latest complementary services for your business. If you do not want to receive promotional information, you may let us know and we will stop this practice.

If we are going to use your personal information differently from that stated at the time of collection, we will try to contact you via e-mail using the most recent information we have. If you have not given us permission to communicate with you, you will not be contacted, nor will we use your personal information in a new manner.

Eventually we may be required by law or legal process to disclose your personal information. We may also disclose information about you if we believe that disclosure is necessary for the public interest or to protect the users of our web site.

For your convenience, Dotfront’s web site contains links to other sites. At Dotfront we do not share your personal information with those web sites nor are we responsible for the privacy practices or the content of such web sites.

To make sure your personal information remains confidential, we communicate these privacy guidelines to each every Dotfront employee. Dotfront’s Privacy Policy and Statement is subject to change at any time. We encourage you to review this and our other policies regularly for any changes.

For any questions about this privacy policy, please contact us at customerservice@dotfront.net.

Security.-
Customer information and confidentiality is our biggest concern, we are committed to safeguarding your privacy at all times. Your personal information will be kept private at all times. We do not share or sell customers' specific personal information to third parties.

Dotfront.com uses Secure Socket Layer (SSL) software to protect your data and secure your transactions.  SSL encrypts all your personal information, including your credit card number, name and address as it is transmitted over the Internet.  You should see a small key (Netscape) or lock (Explorer) indicating that your browser is communicating in a secure environment where you will be asked to enter confidential information.